Payment options & Invoicing

Payment Plans 

Payment plans will automatically be created once both yourself and the host has confirmed of a booking. 

- Bookings less than a month will be invoiced in full. 

- Bookings over a month, will be invoiced by calendar months, unless otherwise agreed differently.

The payment plan for your booking will be outlined under each individual booking > payment tab : 

Here you will be able to see the invoice date, the payment due date, and the invoice total for all payments associated to this booking.  

Invoices

Invoices will be sent out automatically at 18 days prior to the period start date on the invoice. If you require the invoices sooner then please email finance@comfyworkers.com with your booking reference to request this.

Invoices are sent to the email address associated with the booking. However, we can add up to 5 more email addresses to receive invoices for your company if needed.

Please note that any additional email addresses added will receive all invoices related to your company’s bookings.

To add or update invoice recipients, simply email finance@comfyworkers.com with your request, and we’ll take care of it for you.

Payments

Payment for invoices are due 7 days prior to the period start date on the invoice, or if booking is confirmed within 7 days of the start date, payment would be due on confirmation.

Payment is to be made by BACS - transfer using the bank details on the invoice. Please take into account any clearing time on your payment process to ensure that payment clears in our account on or before the due date. If your payment is international, again please ensure you take into account the additional clearing time and potential bank charges. 

Card payment is available - on request, however please note there may be a 2% card fee applied on the invoice total, dependent on when the booking was made and also the MID number the booking relates to. When requested, a link is added onto the original invoice for you to make payment via our third party provided, Stripe. We are not able to take card payments by phone. 

Hokodo (Pay Later) This is our pay later option, however you will need to pre approved and signed up to this prior to booking in order to use this. So please call to discuss this with our team if you are interested! Please read here for more inormation Deferred Payment option

We do not currently offer any additional payment terms at Comfy Workers, therefore please ensure you are aware of our payment process and requirements prior to confirming a booking.