If you’ve completed a request form on our website, our friendly Sales team will be in touch shortly to talk through the details with you. During that conversation, they’ll ask a few quick questions—such as whether you’d like to include or exclude bank holidays, and if you have any flexibility with your start date. This helps us match you with the best possible options.
A Quick Note About Bank Holidays
If bank holiday deductions aren't mentioned at the time of booking and your reservation goes ahead, those days will be included in your cost.
Of course, if you're still within the cancellation window outlined in your booking terms, we can explore options to amend your stay, such as rebooking without the bank holidays. However, to keep things simple and avoid any extra steps, it’s always best to share your preferences from the outset.
We're here to help make the process as smooth as possible, so please don’t hesitate to let us know what you need!
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